Please do not place any container with liquid such as water, coffee, or beverage on or near the DVR.
Please put the DVR in a ventilated space and do not block the air vents.
For the system security, please use the original power supply provided. If you have lost or the power supply is damaged, please take your DVR to the branch you purchased it from, to get the correct power supply for your model.
Please obey the local security regulations and policies when installing the product.
After connecting the DVR and cameras to power, wait for 2-3 minutes. A Startup Wizard will start to guide you via a series of pop-up windows.
Connect the USB mouse to the DVR, then click Next until you see the window of Time-Language
Configuration.Select the time zone, date format, time format, language, and set the time for your DVR system.
The default password is empty, please reset it for your DVR following the tip. The new password should be more than 6 digits and use the combination of numbers and letters to ensure your system’s security.
Select safety questions and enter the answers for resetting the password if necessary. You can also enter your email address for getting the verification code to reset the password.
Check if the network connection status is normal. If not, you can configure it by clicking Network.
Scan the QR code to get the Serial Number of your DVR system and download the App named XMEye into your mobile device.
Before fixing the cameras, you can log in to XMEye App to check the live view to confirm the ideal position.
Detection based on movemement is disabled by default. The DVR system will send alerts to your mobile device when there is movement detected by the cameras. Please refer to the section of Motion Detect the detailed setting.
IMPORTANT Click Next and OK to exit the wizard. You can right click on the screen, then go to Main Menu > Startup Wizard to bring it up again. If the wizard is no longer needed, just check the box before Don’t Display the Wizard again on the first interface of the Startup Wizard.
When you receive the system, the system has a pre installed hard disk, which does not need to be formatted,but if you have to replace another hard disk, it needs to be formatted at first ,then it can be used normally Install the Hard Drive first, then right click and go to Main Menu >Advanced > Storage to check if the type is Read/Write or the status is Normal.
If not, please click Format Storage to start formatting your Hard Disk Drive.
Right click on the screen, then go to Main Menu > Record > Record Conf. to set the record mode and record plan. This DVR is set to record videos 24 hours a day by default.
Channel:
Select the channel to set the record mode and plan. You can select a single channel or all channels.
Redundancy:
Installing 2 pieces of Hard Disk Drive is required when enabling this function, and HM245 doesn’t support it.
Length:
Set the maximum video length of each recording from 1 minute to 120 minutes. It’s 60 minutes by default.
PreRec:
The camera will start recording a video around 5s before it detects the motion or human shape.
You can reset the time from 1s to 30s, but the accuracy of the pre-recording time may be affected by the bitrate.
Mode:
Set the recording mode and the options are Schedule, Manual and Stop.
Schedule: The camera will record videos according to your record plan.
Manual: The camera will record standard videos 24 hours a day.
Stop: The camera will stop recording videos.
Record Plan:
Set the recording schedules.
Week and Period 1/2/3/4: Set the time period(s) of each day to record different types of videos.
Regular: The system will continuously record standard videos during the time period(s) you set.
Detect: The camera will start recording a video when it detects motion or human shape during the time period(s) you set. If you enable the alarms of Video Blind, Video Loss, and Face Detection, the camera will record the video as well.
Alarm: An extra alarm device is required for this type of video, and HM245 doesn’t support it.
Notes:
The oldest video will be overwritten by the latest one by default when the Hard Disk Drive runs out of space.
Right click on the screen, then go to Main Menu > Record > Playback to play the video recorded.
You will see the different playback modes in the pop-up window of Play Mode.
Explanation of playback modes
1.Common Playback
Select the channel(up to 4 channels at the same time), a period and a date on Blue background to play all types of videos recorded.
1. Area for Video Playing 2. Playback Buttons 3. Timeline 4. Channel 5. Filters 6. Filtered Videos List 7. R: Standard Videos 8. M: Videos recorded when the camera detects motion or human shape. 9. Detailed Info. of the Selected Video 10. Search 11. Show/Hide Filtered Videos List 12.Timeline by Hour/Minute
Tip: Filters will not be available after you left click on the timeline, but you can exit this mode and re-enter to select the filter.
Option 1 :
Left click on the Green/Red (Green for standard videos recorded, and Red for the videos recorded whenthe camera detected motion or human shape) part of the timeline of each channel to play the historical videos.
Option 2 :
Left click on the live video of one channel, show the filtered video list, then double click on the selected video to play it.
Description of Playback Buttons
Left click on the live video of any channel, then start using the buttons to control the video playback.
Tips:
① You can click the icon to cut a video, then click to back up to the external storage.
② Previous Frame and Next Frame work only when pausing the video.
③ The speed of Fast Reverse and Fast Forward will be displayed on the right end of Playback Buttons.
2. Sync Playback
This function aims to put the videos from different channels at the same time to compare.
Select 2 channels at least ( up to 4 channels), a period and a date on Blue background to play the historical videos simultaneously at the selected time on the same timeline.
3. Dayparting
This function aims to put the videos from the same channel but at different time to compare.
Select a channel, number of split screens, and a period to play the videos recorded from this channel on different timelines.
Notes: You need to press and hold the left mouse and move on the bar of Period to select time period.
4. Smart Express
Select one channel or all channels, then select the speed of Fast Playback, the system will play all the videos recorded with the speed you selected.
5. Smart Search
Select one channel and a time period, then check the box before Detect and select a date on Blue background to play the videos recorded when the camera detected the motion or human shape.
The system will capture the snapshots 24 hours a day when the camera detects motion or human shape.
Go to Main Menu > system> SnapShot Conf. to reset the time interval of capturing a snapshot, and set up the schedules when the camera will capture a snapshot as well.
The alarms of Motion Detect and Human Detect are disables by default. If you need to record videos whenthe camera detects the face or gets blocked as well, please enable Face Detection and Video Blind.
Please go to Main Menu > Alarm to set the alarm you need. (Model Dependent).
The camera will start to record videos when it detects motion.
Channel:
Select the channel you’d like to enable motion detection.
Enable:
Check the box to enable motion detection.
Sensitivity:
If you select higher sensitivity, the camera will be more easily to be triggered to start recording videos. It’s advised to select Middle to balance the accuracy and effectiveness of the alarm, thus reducing the false alarms.
Region:
Click Set, then press and hold the left mouse to drag and select the area for detecting. The pink area indicates the selected area.
Period:
Set up to 4 time periods for each day to send the alerts when the camera detects motion.
MD Interval:
Set the time interval of two alerts. It aims to decrease the frequency of the alerts caused by the same moving object.
Record Channel:
The selected channel(s) will start recording when the current channel detects motion.
Tour:
The display will loop to display the live video from the selected channel(s) in full-screen mode when the current channel detects motion. You can go to Main Menu > System > Tour to set the time interval to show the live video in full-screen mode.
Snapshot:
The selected channel(s) will capture a picture when the current channel detects motion.
PTZ Activation:
The cameras don’t support this function.
PostRec:
The camera will remain to record the video around 10s after the motion or human shape detection ends. You can reset the time from 10s to 300s.
Show Message:
After enabling this function, the display will pop up a window to show the Alarm Status for all kinds of alarms when the cameras detect motion, human shape, or more.
Send Email:
Before enabling this function, please go to Main Menu > System > NetService, then double click on EMAIL option to set up your email address to receive the alerts.
Write Log:
The logs of the alerts will be written into the system once you enable this function. You can go to Main Menu > Info > Log to check the detailed log information.
FTP upload:
The system will send the videos recorded or snapshots captured to the FTP server you set when the camera detects motion. Please go to Main Menu > System > NetService, then double click on FTP option to set up your FTP server.
Mobile reported:
The system will send alerts to your mobile device when the camera detects motion. Please install the App and add the DVR to the App following the section of OPERATE DVR SYSTEM ON MOBILE DEVICE.
Right click on the main menu and select XVI control to start setting up your camera.
※If the live video from the camera is mirrored or flipped, you can check the box before Mirroring or Overturn to fix it.
※If you set something wrong, please click Restore to get back to default settings.
NotesFor the setting of alarms like Video Blind, Video Loss, Human Detect and Face detection, please refer to the settings of Motion Detect. If prompting Video Loss, the DVR will not record videos, but only to send alarms.
The input voltage is unstable or too low. Please replace the power supply, this can be purchased from the branch you purchased the DVR from. Take your DVR to the branch so the appropriate power supply can be purchased
The hard disk is damaged or the cables of the hard disk drive are broken. Please replace the hard disk drive or fix the cable.
Please disconnect the camera with the DVR to verify if the DVR can boot up. If yes, the video signal of the camera may be not stable. Please replace the camera or the corresponding cables.
This DVR system is set to perform the automated maintenance task at 01:00 every Tuesday by default, thus it will reboot automatically. You can go to Main Menu > Advanced > AutoMaintain to modify the reboot time.
If the issue persists, please take your DVR to the branch you purchased it from.
There are 4 AHD cameras connecting to this DVR system by default. These cameras are with the resolution of 1080P and variable bitrate which depends on the surveillance scenes. If the bitrate is around 2Mb/s, the corresponding size of the video file will be around 21G per day.
As a result, a Hard Disk Drive with the capacity of 1T may record around 12 days.
DVR system supports up to 8 cameras to be connected. Please go to one of our LZ Branches in Johannesburg to get the same type of cameras and the corresponding cables.
If you just have a camera in hand, please follow the steps below:
For the camera with the format of TVI/CVI/SVI/CVBS, right click on the screen, select XVI&AHD to set the Signal of the channel to Auto or the corresponding format of your camera, then connect the camera with the DVR system.
For an IP camera, please go to Main Menu > System > Digital > ChannelType to check the box of the fourth line, then go back to the main screen and move the cursor to the channel you’d like
to connect the camera.
Click in the center of the screen to start adding the camera.
The DVR system is set to loop recording by default, which means the latest videos will overwrite the old videos automatically when it runs out of the space on the Hard Disk Drive. You can back up the important videos, then delete the videos or format the Hard Disk Drive.
Please go to Main Menu > System > General to check whether the Storage Full is set to Stop Record. If yes,the Hard Disk Drive will not save the videos once it runs out of space.
Please go to Main Menu > Advanced > Storage > Hard Disk Drive Partition to check if the space you set for Record Partition runs out.
Please do not set the Hard Disk Drive as Snapshot, Read only or Redundant. Read/Write setting for an Hard Disk Drive is the right choice.
If the Hard Disk Drive cannot be read, is damaged or is not formatted, it cannot save videos.
For remote viewing, such as from App or PC Client, you can only simultaneously access the live videos from 6 channels at most. Please close the unnecessary channel.
Please make sure that your PC and the DVR system are connected to the same router and verify that the Serial Number(Cloud ID) and password you entered are correct.
Please go to Main Menu > System > NetService, double click RTSP and check the box to enable it.
You can conceal parts of the image from the live view to protect your privacy. The part you selected will be marked as a black block regardless of the channel status. You can go to Main Menu > System > Display > Region Cover to set 4 rectangular areas at most for each channel.
This DVR system can support to send you alerts when the camera detects motion, human, face, video feed loss,or the camera gets blocked. You can go to Main Menu > Alarm to disable certain kinds of alarms to reduce alerts.What’s more, you can lower the Sensitivity, set the Region and Period to reduce alerts.
You can go to Main Menu > System > Display to select the channel you’d like to set, then enable Time Display and Channel Title, then click Set. You can even drag them to your desired position on the screen.
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Thank you for contacting LZ Chinamall 👋 Please note that we will attend to your enquiry as soon as possible, Thank you for your support and understanding 👏🙏 If you want to speak directly with one of our branches, the contact details are as follows: Chinamall - 079 212 2616 Centurion - 072 992 1124 Bruma - 011 616 3729